Terms of service
TERMS OF SERVICE
Last Updated: July 2, 2026
OVERVIEW
This website is operated by Austral Origins ("we," "us," or "our"). Throughout the site, the terms "we", "us", and "our" refer to Austral Origins. We offer this website, including all information, products, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.
1. ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws, regulations, or third-party rights, including intellectual property rights.
You must not transmit any viruses, malware, or any code of a destructive nature through our website.
Any breach of these Terms may result in the immediate termination of your access to our Services.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements.
Payment information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
3. ACCURACY OF INFORMATION
We strive to provide accurate and up-to-date information; however, we do not guarantee that all information available on this website is complete, accurate, reliable, or current.
The information on this website is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions.
Any reliance on the material on this website is at your own risk.
4. PRODUCTS, SERVICES, AND PRICING
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
Prices, products, and services are subject to change without notice.
Certain products may be available exclusively online and may have limited quantities.
Because our products are custom-printed and made-to-order, product images are intended to represent the final item as accurately as possible. However, slight variations in colors, print placement, or product appearance may occur due to differences in screen displays and manufacturing processes.
Returns and exchanges are subject to our Returns & Refunds Policy.
5. ORDER ACCEPTANCE AND BILLING INFORMATION
We reserve the right to refuse, limit, or cancel any order at our sole discretion.
If we modify or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time of purchase.
You agree to provide current, complete, and accurate purchase and account information for all orders placed through our website.
6. THIRD-PARTY SERVICES AND LINKS
Certain content, products, services, or links available through our website may include materials or services provided by third parties.
We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites or services and assume no responsibility or liability for them.
Your interactions with third-party websites are solely between you and those third parties.
7. USER SUBMISSIONS
If you submit ideas, suggestions, reviews, feedback, comments, or other materials to us, whether online, by email, or otherwise, you agree that we may use, edit, publish, reproduce, and distribute such content without restriction and without compensation to you.
We have no obligation to maintain submissions in confidence or respond to them.
8. PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy.
9. ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our website containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping costs, transit times, or product availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders without prior notice.
10. PROHIBITED USES
You are prohibited from using the website or its content:
- For any unlawful purpose;
- To violate any laws or regulations;
- To infringe upon intellectual property rights;
- To harass, abuse, threaten, discriminate, or defame others;
- To submit false or misleading information;
- To upload viruses or malicious code;
- To collect or track personal information of others;
- To spam, phish, scrape, or engage in fraudulent activity;
- To interfere with the security or operation of the website.
We reserve the right to terminate your use of the Services for violating any prohibited use.
11. DISCLAIMER OF WARRANTIES
Our Services and products are provided on an "as is" and "as available" basis.
We do not guarantee that your use of our Services will be uninterrupted, timely, secure, or error-free.
To the fullest extent permitted by law, Austral Origins disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
12. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Austral Origins and its owners, employees, affiliates, suppliers, service providers, and partners shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, loss of revenue, loss of data, or other damages arising from the use of our website, products, or services.
13. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Austral Origins and its affiliates, partners, employees, contractors, and service providers from any claim, liability, damage, expense, or demand arising from your breach of these Terms or your violation of any law or third-party rights.
14. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.
15. TERMINATION
These Terms remain effective unless and until terminated by either you or Austral Origins.
You may terminate these Terms by discontinuing the use of our Services.
We may terminate or suspend your access to the Services at any time without notice if we believe you have violated these Terms.
16. ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy and Returns & Refunds Policy, constitute the entire agreement between you and Austral Origins regarding your use of our Services and supersede all prior agreements and communications.
17. GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the applicable laws of the United States, without regard to conflict of law principles.
18. CHANGES TO THESE TERMS
We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting updates on this page.
It is your responsibility to review these Terms periodically. Continued use of our Services following any changes constitutes acceptance of those changes.
19. CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
Austral Origins
Website: https://australorigins.com
Email: support@australorigins.com