Contact information

CONTACT INFORMATION

Last Updated: July 2, 2026

Welcome to Austral Origins.

We are committed to providing an exceptional customer experience and are here to assist you with any questions regarding our products, orders, sizing information, shipping, returns, or general inquiries.

CUSTOMER SUPPORT

Email: support@australorigins.com
Website: https://australorigins.com

BUSINESS INQUIRIES

Email: info@australorigins.com

CUSTOMER SUPPORT HOURS

Monday through Friday
9:00 AM – 6:00 PM (Eastern Time, United States)

RESPONSE TIME

We strive to respond to all inquiries within 24 to 48 business hours. During holidays and peak seasons, response times may be slightly longer.

ORDER INQUIRIES

To help us assist you as quickly as possible, please include the following information in your email:

- Full Name
- Order Number
- Brief Description of Your Inquiry

Thank you for choosing Austral Origins. We appreciate your trust and look forward to serving you.